Free template

The 24-Hour Window Follow-Up Planner

Decide in advance which follow-ups your team sends inside the 24-hour window and which need an approved template, with template wording ready to submit in three languages.

  • The window rules on one page, including the 1 October 2026 billing change
  • A filled-in follow-up map for a tuition centre and a blank planner for your own moments
  • Template wording for quote follow-up, reminders, missed calls, 'still interested?' and open days in English, Bahasa Melayu and Chinese

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The 24-Hour Window Follow-Up Planner — cover

What's inside

  • The window rules on one page, including the 1 October 2026 billing change
  • A filled-in follow-up map for a tuition centre and a blank planner for your own moments
  • Template wording for quote follow-up, reminders, missed calls, 'still interested?' and open days in English, Bahasa Melayu and Chinese
  • A pre-submission checklist based on the common rejection reasons
  • Stop rules for silent leads, a monthly cost sketch and a worked week in Cheras

Who this is for

Sales and admissions teams in the Klang Valley on the WhatsApp Business Platform who keep finding that their follow-up to a quiet lead won't send.

Made by the team behind Yalla — the chat-native CRM where the AI does the work, not just the talking.

The 24-Hour Window Follow-Up Planner