Free template
The Channel Audit Worksheet: See Which Channels Earn Their Place Before You Renew
Count where your paying customers actually came from, model your busiest month's bill, and decide whether to renew, trim or move.
- A channel-by-channel table that follows 90 days of conversations through to sales, bookings or enrolments in ringgit
- A busiest-month bill model for contact-based pricing, with the overage lines to confirm with your provider
- An automation inventory that puts a ringgit figure on the hours spent keeping integrations alive
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What's inside
- A channel-by-channel table that follows 90 days of conversations through to sales, bookings or enrolments in ringgit
- A busiest-month bill model for contact-based pricing, with the overage lines to confirm with your provider
- An automation inventory that puts a ringgit figure on the hours spent keeping integrations alive
- A coverage test with ready-to-send enquiries in Malay, Chinese and English, and a scoring grid
- A renew, trim or move checklist and a six-week timeline back from your renewal date
- A worked example from an illustrative Puchong tuition centre
Who this is for
Owners and sales or admissions managers at KL and Klang Valley businesses running a multi-channel inbox such as respond.io, with a renewal coming up and a feeling they pay for channels the team barely uses.
Made by the team behind Yalla — the chat-native CRM where the AI does the work, not just the talking.