Free playbook
The Event Reminder Sequence: From Registration to a Full Room
The messages, timing and reply handling that get people who booked weeks ago to actually turn up to your class, workshop, open day or appointment.
- An eight-step sequence timeline from booking to the missed-you follow-up, split for events and appointments
- Confirmation, day-before, final-nudge and missed-you messages in English, Bahasa Melayu and Chinese
- Adjustments for classes, workshops, open days, clinics and viewings
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What's inside
- An eight-step sequence timeline from booking to the missed-you follow-up, split for events and appointments
- Confirmation, day-before, final-nudge and missed-you messages in English, Bahasa Melayu and Chinese
- Adjustments for classes, workshops, open days, clinics and viewings
- A reply-handling table: what to do when someone writes TUKAR, 改期 or 'can't make it'
- Klang Valley timing rules and an attendance tracker with a worked ringgit example
Who this is for
Anyone in Kuala Lumpur running bookings that people forget: tuition and enrichment classes, workshops and seminars, school open days, clinic and hospital appointments, property viewings.
Made by the team behind Yalla — the chat-native CRM where the AI does the work, not just the talking.