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The One-Week Sales Chat Audit: Count the Enquiries Your Team Is Losing
A five-day tally of what really happens inside your team's sales chats, so you know whether a WhatsApp CRM would pay for itself.
- A daily tally per person: new enquiries, after-hours arrivals, reply speed, language and bookings
- A 50-chat response time sample that shows what your slowest replies look like, not just the average
- A Friday lost-chat review and a ringgit calculation for the enquiries nobody followed up
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What's inside
- A daily tally per person: new enquiries, after-hours arrivals, reply speed, language and bookings
- A 50-chat response time sample that shows what your slowest replies look like, not just the average
- A Friday lost-chat review and a ringgit calculation for the enquiries nobody followed up
- A scorecard against the article's tests: capture, response, follow-up, continuity and a number you can report
- Ready-to-send follow-up messages in Malay, Chinese and English to rescue this week's lost pile
- A worked example from an illustrative Subang dental clinic
Who this is for
Owners and sales, front desk or admissions managers at KL and Klang Valley businesses whose team sells through WhatsApp on shared or personal phones and suspects enquiries are slipping.
Made by the team behind Yalla — the chat-native CRM where the AI does the work, not just the talking.