Free ebook
The Admissions Team's Playbook: Scorecards, Templates and an Intake Calendar for KL Education Institutions
A complete working toolkit to audit every stage of your admissions process, track the right metrics, copy ready-made reply templates in three languages, and plan your intake calendar — so fewer families go cold between first enquiry and enrolled place.
- A 24-checkpoint stage-by-stage scorecard: tick what works, find the leak, and know exactly which stage to fix first
- A metrics sheet for every funnel stage — record your own baseline, then set a realistic target for the next intake
- 18 ready-to-copy reply templates in Bahasa Malaysia, English and Simplified Chinese covering first reply, visit invite, no-show, offer chase, enrolment reminder and referral ask
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What's inside
- A 24-checkpoint stage-by-stage scorecard: tick what works, find the leak, and know exactly which stage to fix first
- A metrics sheet for every funnel stage — record your own baseline, then set a realistic target for the next intake
- 18 ready-to-copy reply templates in Bahasa Malaysia, English and Simplified Chinese covering first reply, visit invite, no-show, offer chase, enrolment reminder and referral ask
- An intake calendar planner for January, August or September, and rolling multi-intake institutions — showing what peaks each month and what to prepare
- A six-week peak-season triage plan with a WhatsApp inbox decision flow and a clear automate vs. keep-human guide
- One tailored page per sector: tadika, private and international school, tuition centre, college and university, and corporate training provider
Who this is for
Admissions teams at education institutions across Kuala Lumpur and the Klang Valley — preschools, private and international schools, tuition centres, colleges, universities and training providers.
Made by the team behind Yalla — the chat-native CRM where the AI does the work, not just the talking.