Free checklist

The WhatsApp CRM Switcher's Checklist: 12 Questions to Ask Before You Leave HubSpot, WATI, or SleekFlow

Know exactly what you are buying before you sign — and what you are losing when you leave.

  • The 5 WhatsApp-native features your current CRM probably does not have (and why they matter for a team)
  • True monthly cost worksheet: subscription + Meta API fees + per-seat charges + AI add-ons — calculate what you are actually paying
  • The mobile app test: can every agent reply from their phone without opening a browser?

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The WhatsApp CRM Switcher's Checklist: 12 Questions to Ask Before You Leave HubSpot, WATI, or SleekFlow — cover

What's inside

  • The 5 WhatsApp-native features your current CRM probably does not have (and why they matter for a team)
  • True monthly cost worksheet: subscription + Meta API fees + per-seat charges + AI add-ons — calculate what you are actually paying
  • The mobile app test: can every agent reply from their phone without opening a browser?
  • The AI test: does your tool handle WhatsApp conversation flows or just email drip sequences?
  • The data migration questions: what to ask your current provider before you cancel to avoid lock-in surprises
  • 12 demo questions to ask any new CRM vendor — and the answers that should give you pause
  • Red flags in demos: what flashy dashboards hide about the actual WhatsApp workflow underneath
  • Switch timing: when in your contract cycle to move without paying twice

Who this is for

Sales managers and operations leads at Kuala Lumpur SMEs with a team handling WhatsApp enquiries, currently paying for a CRM that was not built for WhatsApp and actively considering a switch.

Made by the team behind Yalla — the chat-native CRM where the AI does the work, not just the talking.

The WhatsApp CRM Switcher's Checklist: 12 Questions to Ask Before You Leave HubSpot, WATI, or SleekFlow